1 Credit

Working with Others: Communication and relationships

This course equips professionals with the fundamental skills for effective communication and relationship-building in diverse work environments. Participants will learn core principles of clear communication, strategies for cultivating professional relationships, the impact of non-verbal cues, active listening and empathy techniques, and constructive approaches to feedback.

Learning Goals
  • Master the core principles of clear, effective communication
  • Learn strategies for building and maintaining strong professional relationships
  • Understand and utilize non-verbal communication cues
  • Develop active listening and empathy skills for better understanding and connection
  • Gain constructive approaches for giving and receiving feedback
Overview
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Picture this: You're in a meeting with colleagues from different departments, each with their own jargon, communication styles, and priorities. Misunderstandings are brewing, tensions are rising, and productive collaboration seems out of reach. How do you cut through the noise to convey your message clearly? How do you build the relationships needed to drive success?

"Communication and Relationships" is crafted for professionals who want to become master communicators and relationship-builders. This course dives deep into the art and science of effective communication, equipping you with the tools to express yourself clearly, listen actively, provide constructive feedback, and cultivate robust professional connections.

Through hands-on exercises, role-playing scenarios, and real-world case studies, you'll gain a toolkit to navigate any communication challenge with confidence and finesse. You'll learn to adapt your communication style to different audiences, read and utilize non-verbal cues, practice empathy to build trust, and develop strategies for forming and maintaining strong professional relationships.

Become the communicator who can bridge divides, inspire action, and build thriving professional networks. Gain the skills to communicate with clarity and impact in any context!

What you'll get out of this course
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  • Communication Mastery: Learn the fundamental principles and practices of clear, impactful communication in any professional context.
  • Relationship-Building Strategies: Acquire techniques to form, cultivate, and leverage strong professional relationships.
  • Non-Verbal Communication Skills: Develop the ability to read, interpret, and utilize body language and other non-verbal cues for effective communication.
  • Active Listening and Empathy: Gain tools to listen attentively, understand others' perspectives, and respond with empathy to build trust and rapport.
  • Feedback Finesse: Learn constructive approaches to give and receive feedback that promotes growth, learning, and positive professional relationships.
Learning goals
Toggle open
  • Master the core principles of clear, effective communication
  • Learn strategies for building and maintaining strong professional relationships
  • Understand and utilize non-verbal communication cues
  • Develop active listening and empathy skills for better understanding and connection
  • Gain constructive approaches for giving and receiving feedback