1 Credit

Asserting Yourself

This course focuses on developing assertiveness skills for effective communication and leadership. Participants will learn to distinguish between assertive, passive, and aggressive behaviors, and practice techniques for expressing needs and opinions confidently and respectfully.

Learning Goals
  • Understand the differences between assertive, passive, and aggressive behaviors
  • Develop practical techniques for communicating assertively in professional settings
  • Build confidence through role-playing exercises and real-world scenarios
  • Learn to use assertiveness to manage and resolve conflicts effectively
  • Discover strategies for balancing assertiveness with empathy to maintain strong relationship
Overview
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Imagine you're in a meeting, and a colleague presents an idea you strongly disagree with. You know speaking up is important, but you don't want to come across as aggressive or damage your working relationship. How do you express your concerns assertively and constructively?

"Asserting Yourself" is designed for professionals who want to communicate with confidence and clarity. This course will teach you the power of assertiveness – the ability to express your needs, opinions, and boundaries in a direct, honest, and respectful way.

Through interactive exercises and real-world simulations, you'll gain hands-on experience in asserting yourself in a variety of managerial contexts. You'll learn to navigate difficult conversations, provide constructive feedback, and resolve conflicts in a way that preserves relationships and drives positive outcomes.

Don't let a lack of assertiveness hold you back. Develop the confidence and communication skills you need to succeed as a leader and collaborator!

What you'll get out of this course
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  • Assertive Communication: Express your needs, ideas, and concerns with clarity and confidence
  • Improved Self-Awareness: Recognize and overcome personal barriers to assertiveness
  • Conflict Resolution Skills: Use assertiveness to navigate difficult conversations and resolve disputes
  • Enhanced Relationships: Communicate assertively while maintaining empathy and respect for others
  • Greater Confidence: Develop the self-assurance needed to speak up and advocate for yourself and your team
Learning goals
Toggle open
  • Understand the differences between assertive, passive, and aggressive behaviors
  • Develop practical techniques for communicating assertively in professional settings
  • Build confidence through role-playing exercises and real-world scenarios
  • Learn to use assertiveness to manage and resolve conflicts effectively
  • Discover strategies for balancing assertiveness with empathy to maintain strong relationship